Terms of Service

Last updated: November 14, 2026

These Terms of Service ("Terms") are a binding agreement between you and Roseva Group LLC, a Wyoming limited liability company, 30 N Gould St Ste N, Sheridan, WY 82801, United States ("MindMeter", "we", "us" or "our"). They govern your use of MindMeter at trymindmeter.com and everything we offer there.

PLEASE READ THESE TERMS CAREFULLY. THEY INCLUDE AN AUTOMATICALLY RENEWING MEMBERSHIP (SECTION 6), A NO-REFUND POLICY (SECTION 8), RULES FOR PAYMENT DISPUTES (SECTION 9), DISCLAIMERS AND LIMITATIONS OF LIABILITY (SECTIONS 15 AND 16), AND A BINDING INDIVIDUAL ARBITRATION AGREEMENT WITH A WAIVER OF CLASS ACTIONS AND JURY TRIALS (SECTION 18). YOU CAN OPT OUT OF ARBITRATION WITHIN 30 DAYS AS DESCRIBED IN SECTION 18.9.

Automatic renewal in short: $1.00 today for a 7-day Trial. Unless you cancel before the Trial ends, your Membership automatically renews at $39.90 every 28 days until you cancel. Cancel anytime at trymindmeter.com/cancellation or by emailing support@trymindmeter.com. Payments are non-refundable except as stated in Section 8 or required by law.

1. Who We Are and Who Processes Your Payment

1.1 Provider of the Service. The Service is provided by Roseva Group LLC, 30 N Gould St Ste N, Sheridan, WY 82801, United States.

1.2 Merchant of record. Payments for the Service are sold and processed by Whop (Whop, Inc.), which acts as merchant of record and payment service provider. Whop is responsible for payment processing, billing, the collection and remittance of applicable sales taxes, and for processing refunds and chargebacks on our instructions. The seller of record for your purchase is shown at checkout and on your receipt. Whop's own terms and privacy policy also apply to the payment transaction.

1.3 How to reach us. Email support@trymindmeter.com. Postal address: Roseva Group LLC, 30 N Gould St Ste N, Sheridan, WY 82801, United States.

2. Definitions

• Service: all tests, results, reports, certificates, brain training, courses, emails and other features and content available through trymindmeter.com.
• User, "you", "your": any person who accesses or uses the Service.
• Test: any assessment offered on the Service, including IQ tests, personality tests, cognitive and memory tests, and Health-Related Self-Assessments.
• Health-Related Self-Assessment: a questionnaire about mood, attention, behavior, memory, cognition or wellbeing, such as an autism, ADHD, depression, anxiety, trauma, dementia or brain-health self-test.
• Result: any score, profile, report, certificate or other output that our automated scoring generates from your answers.
• Membership: our automatically renewing paid subscription that unlocks your Results and all member features.
• Trial: the first 7 days of your Membership, for a one-time charge of $1.00.
• Billing Period: each 28-day period after the Trial, for which $39.90 is charged.
• Add-on: a separately priced one-time purchase, such as a training program offered after checkout.
• Payment Provider or Whop: Whop, Inc., which processes payments for the Service as merchant of record.
• Login Code: a single-use 6-digit code that we email to you so you can sign in. It is valid for 10 minutes.

3. Agreement to These Terms

3.1 How you agree. You agree to these Terms when you (a) click "Continue" or a similar button on a page that states that you accept these Terms, (b) click a payment button or otherwise complete a purchase, or (c) access or use the Service. Clicking a payment button is your electronic signature and authorization of the charge shown. If you do not agree, do not use the Service.

3.2 Policies that form part of these Terms. Our Refund Policy, Privacy Policy and Cookie Policy form part of these Terms. If a policy conflicts with these Terms, these Terms control.

3.3 Records of your agreement. We keep an electronic record of your acceptance of these Terms and of the subscription terms shown to you, including the date and time, the version of these Terms, the text shown on the page, your IP address and your device and browser information. You agree that these records are valid evidence of your agreement.

3.4 Changes to these Terms. We may update these Terms. We notify you of material changes by email. Changes take effect when posted for new users, and 30 days after our notice for existing users. If you do not agree to a change, you can cancel your Membership before it takes effect. Continued use after the effective date means you accept the updated Terms. Price changes are governed by Section 6.13 and changes to the arbitration agreement by Section 18.11.

4. Eligibility, Account and Security

4.1 Minimum age. You must be at least 18 years old, or the age of majority where you live if that is higher, to use the Service or start a Membership. By using the Service, you confirm that you meet this requirement. We may close accounts that do not.

4.2 Your account. One account per person. You need a valid email address that you control, and the information you give us must be accurate and complete.

4.3 Sign-in without a password. To sign in, you enter your email address and we email you a Login Code. Each Login Code can be used once and is valid for 10 minutes. After you sign in, a session cookie keeps you signed in on that device and browser for up to 30 days, or until you sign out.

4.4 Security. Access to your email inbox gives access to your account, so keep your email account secure and never share Login Codes. You are responsible for all activity under your account, including purchases. Tell us right away at support@trymindmeter.com if you believe someone has accessed your account without permission.

4.5 Prohibited activities. You may not: create multiple accounts or use different email addresses to obtain additional Trials or discounts; share your account or Login Codes; provide false information; use a payment method you are not authorized to use; access the Service through bots, scrapers or other automated means; copy, publish or sell Test questions, Results or content; bypass any security, access control or payment feature; or use the Service in violation of any law.

4.6 Inactive accounts. We may delete accounts that have no active Membership and have not been used for 365 days, together with the associated data, except records we must keep (Section 3.3 and our Privacy Policy).

5. The Service and Important Disclaimers

5.1 Educational and entertainment purposes only. All Tests and Results are provided for educational and entertainment purposes only. Our Tests are not professional, psychological, medical or clinical instruments and are not validated diagnostic or screening tools. Our IQ tests are not equivalent to a clinical IQ assessment administered by a licensed psychologist. Results must not be used for academic, employment, legal, medical, insurance or other official decisions.

5.2 Health-Related Self-Assessments are not a diagnosis. Our autism, ADHD, depression, anxiety, trauma, dementia, memory, brain-health and other health-related tests are self-reflection questionnaires only. They do not diagnose, screen for, treat, cure or prevent any disease or condition, they are not a medical device, and they do not replace an evaluation by a licensed physician, psychologist or other qualified health professional. A Result that suggests certain traits or symptoms does not mean you have a condition, and a Result that does not suggest them does not mean you do not have one. Do not start, stop or change any treatment or medication based on a Result. Using the Service does not create a doctor-patient, therapist-client or any other professional relationship. Roseva Group LLC is not a health care provider and is not a covered entity under the Health Insurance Portability and Accountability Act (HIPAA).

5.3 Not a crisis service. The Service is not an emergency or crisis service. If you are having thoughts of harming yourself or others, call or text 988 (Suicide & Crisis Lifeline, United States) or call 911 right away.

5.4 Limitations of Results. Results are generated automatically and may not reflect your actual intelligence, personality, abilities or health. They can be influenced by your physical and mental state, stress, time of day, environment, device, internet connection and familiarity with the test format. Comparisons with averages, percentiles, countries or historical figures are estimates for entertainment.

5.5 Brain training and courses. Our brain training and course content is based on general learning and cognitive exercise principles. No clinical studies support our specific programs, their effectiveness has not been independently verified, individual results vary, and progress in games or exercises may not translate into real-world improvements. We do not guarantee any increase in your score, abilities or well-being.

5.6 Certificates. A MindMeter certificate documents your Result on one of our Tests. It is not an official qualification, accreditation, diploma or clinical report.

5.7 No professional advice; your responsibility. We do not provide medical, psychological, educational, career, financial or legal advice. You use the Service at your own discretion and risk. We are not responsible for decisions you make based on Results, your interpretation of Results, or your emotional response to a Result.

6. Membership, Trial, Automatic Renewal and Billing

Taking a Test is free. To see your Result and use member features, you need a Membership. This Section describes exactly what you pay, when you pay and how to stop paying.

6.1 Automatic renewal terms

• Price today: $1.00, charged immediately when you start your Membership. This is an introductory price for a 7-day Trial with full access.
• Recurring charge: unless you cancel before the Trial ends, your Membership automatically renews and $39.90 is charged to the payment method you used at checkout when the Trial ends, and again every 28 days after that.
• Length of the renewal term: 28 days. Your Membership continues, and is charged every 28 days, until you cancel.
• Minimum purchase obligation: none. You can cancel at any time.
• Cancellation policy: cancel anytime online at trymindmeter.com/cancellation (enter your account email and the 6-digit code we send you, then confirm) or by emailing support@trymindmeter.com. Cancel before the end of your Trial or current Billing Period to avoid the next charge. You keep access until the end of the period you have paid for.
• Price changes: if the recurring price changes, we notify you by email in advance (Section 6.13).
• Refunds: payments are non-refundable except as stated in Section 8 or required by law.
• On your statement: charges appear as WHOP*MINDMETER.

These terms are shown on the payment page before you pay and repeated in the confirmation email we send after your purchase.

6.2 What your Membership includes

• Your Results, detailed reports and your shareable certificate
• Access to all Tests on the Service, without paying again for each Test
• Brain training
• Courses

We may add, change or remove individual features or content as described in Section 12.

6.3 The Trial

• You are charged $1.00 immediately when you start your Membership.
• Your Trial lasts 7 days from that moment and includes full access to all member features.
• Unless you cancel before your Trial ends, your Membership automatically continues and you are charged $39.90 when your Trial ends.
• If you cancel during your Trial, you will not be charged $39.90, and you keep access until your Trial ends.
• Trials are limited to one per person, household and payment method. If we find that you have already used a Trial, we may end the additional Trial and close the additional account.

Example:

• Day 1: you start your Membership and pay $1.00.
• Day 7: last day of your Trial. Cancel by then to avoid the next charge.
• When the Trial ends: $39.90 is charged for your first 28-day Billing Period.
• Every 28 days after that: $39.90 is charged again, until you cancel.

6.4 Billing Period

A 28-day Billing Period is not a calendar month, so your billing date moves through the calendar over time. Each renewal is charged on or about the day the previous period ends.

6.5 Your authorization for recurring charges

By starting a Membership, you expressly authorize us and our Payment Provider to charge your payment method $1.00 immediately and $39.90 at the start of each Billing Period, automatically and without further action or authorization from you, until you cancel. You confirm that you are the holder of, or are authorized to use, the payment method you provide, and you agree to keep your payment details up to date. Each time you access or use member features, you confirm this authorization again. If your payment method is updated by your card issuer (for example, a new expiry date or card number), we and our Payment Provider may use the updated details.

6.6 Payment processing

Payments are processed by Whop as merchant of record (Section 1.2). Whop collects and processes your payment details; we do not receive or store your full card number or security code. Accepted payment methods may include credit and debit cards, PayPal, Apple Pay and Google Pay, depending on your device, browser and location.

6.7 Confirmation, reminders and receipts

• After your purchase: we email you a confirmation with the amount paid, the Trial end date, the recurring price and frequency, the statement descriptor, and how to cancel.
• Before your Trial ends: we email you a reminder of the upcoming charge, its date and how to cancel, usually about 2 days in advance.
• Before each renewal: we email you a reminder of the upcoming charge, usually about 3 days in advance.
• After every charge: we email you a receipt.

These emails go to the email address of your account. Not reading them does not change your obligations. Reminder emails are a courtesy; your Membership renews as described in Section 6.1 whether or not you receive or read them.

6.8 Failed payments

If a renewal payment fails, we email you and explain how to update your payment method. We and our Payment Provider may retry the charge over a period of up to 30 days, and member features may be paused while the payment is outstanding. If no payment succeeds within 30 days, your Membership ends. We do not charge late fees. You remain responsible for amounts that are due.

6.9 How to cancel

You can cancel at any time, online, without calling us:

1. Cancellation page: go to trymindmeter.com/cancellation, enter the email address of your account, enter the 6-digit code we send you, and confirm. You can also reach this page from "Manage Subscription" in your account and from the link in every receipt and reminder email.
2. By email: write to support@trymindmeter.com from the email address of your account and ask us to cancel. Your cancellation is effective when we receive your email. If a charge is made after that moment, we refund it.

We confirm every cancellation by email. To avoid the next charge, cancel before your Trial or current Billing Period ends. Stopping use of the Service, deleting the app or browser data, unsubscribing from emails, or disputing a charge with your bank does not cancel your Membership.

6.10 After you cancel

• You will not be charged again.
• You keep access to member features until the end of your Trial or current paid Billing Period.
• There are no partial refunds or credits for the remaining time (Section 8).
• When your access ends, Results and member features that require a Membership are no longer available. Your account remains until you delete it (Section 19).
• You can start a new Membership at any time at the then-current price. A new Trial is not available.

6.11 Discounts offered when you cancel

When you start to cancel, we may offer you a discount to keep your Membership, for example a reduced price for a stated number of Billing Periods. The cancel button remains available next to any offer. If you accept an offer, your Membership continues at the discounted price for the stated number of Billing Periods and then renews at the regular price, until you cancel. You can still cancel at any time.

6.12 One-time Add-ons

After you start your Membership, we may offer you an Add-on, such as a training program, for a one-time price (for example $14.99). The price is shown on the button and on the page before you buy. If you click the purchase button, you authorize us and our Payment Provider to charge the payment method you just used for that one-time amount, without entering your payment details again. An Add-on is not a subscription and is not charged again. Add-ons are made available in your account immediately after purchase. Add-ons are non-refundable except as stated in Section 8. You can decline any Add-on by clicking the "No thanks" link.

6.13 Price changes

We may change the price of the Membership. If we change the recurring price for existing members, we email you at least 7 days and no more than 30 days before the new price takes effect, or within any other period required by the law of your state. The new price applies from the first Billing Period that starts after that notice. If you do not want to pay the new price, you can cancel before it takes effect. Price changes never apply to a period you have already paid for.

6.14 Promotions, discount codes and offer timers

Promotional prices, discount codes and offer timers apply only as described at checkout. Unless stated otherwise, they apply only to the first charge, cannot be combined, have no cash value and may end at any time. The price that applies to you is the price shown on the payment button when you pay.

6.15 Taxes, currency and bank fees

Prices are in US dollars. Where sales tax or similar taxes apply, they are calculated by our Payment Provider and shown before you pay. If your payment method uses another currency, your bank sets the exchange rate and may charge conversion or foreign transaction fees. These fees are outside our control and are not refundable by us.

7. Digital Content Delivered Immediately

The Service is digital content and a digital service. Your Result is generated and made available immediately after your payment, and member features are available from that moment. By completing a purchase, you request immediate access and acknowledge that the Service is fully provided for the purchased Result as soon as it is made available to you. If you are a consumer in the European Union, the European Economic Area, the United Kingdom or Switzerland, you expressly agree that we begin performance immediately, and you acknowledge that you thereby lose your statutory right of withdrawal for the digital content provided, to the extent permitted by law. Any mandatory rights you have under the law of your country remain unaffected.

8. Refunds

8.1 All payments are final. Except as stated in this Section or required by applicable law, all payments for Trials, Memberships and Add-ons are final and non-refundable, and we do not provide refunds or credits for partially used periods, unused features, or periods in which you did not use the Service.

8.2 Charges we always refund. We refund:

• a duplicate charge for the same period;
• a charge made after a confirmed cancellation, or after we received your cancellation email;
• a charge caused by a technical error on our side; and
• a charge for an amount different from the amount shown at checkout or in our price-change notice.

8.3 Refunds required by law. If the law of your place of residence gives you a right to a refund that cannot be excluded by contract, we honor that right.

8.4 Goodwill refunds. Any other refund is at our sole discretion and reviewed case by case. A goodwill refund does not create a right to further refunds. If we refund your most recent charge, we may cancel your Membership and end your access at the same time.

8.5 Not eligible. Unless Sections 8.2 or 8.3 apply, the following are not eligible for a refund: forgetting to cancel before the Trial ended or before a renewal; unused or partial time after cancellation; change of mind; not using the Service; dissatisfaction with a score or Result; temporary unavailability of a feature; and fees charged by your bank.

8.6 How to ask. Email support@trymindmeter.com from the email address of your account with the date and amount of the charge. Approved refunds are issued by our Payment Provider to your original payment method only. Details are in our Refund Policy.

9. Payment Disputes and Chargebacks

9.1 Contact us first. If you have a question or concern about a charge, you agree to contact us at support@trymindmeter.com before disputing it with your bank, card issuer or payment service, so we can resolve it, to the extent such a requirement is permitted by law. Most billing questions are answered within one business day, and cancelling takes less than a minute (Section 6.9).

9.2 How we respond to disputes. If you dispute a charge for which the Service was provided as described in these Terms, we may contest the dispute. To do so, we and our Payment Provider may provide your bank, card issuer, payment network and payment processors with information about your purchase and use of the Service, including your acceptance of these Terms, the subscription terms shown to you, the date and time of your purchase, your IP address and device information, records of your use of the Service (for example sign-ins, Results viewed, certificates downloaded, lessons and exercises), the emails we sent you and any communication with you. You agree that we may share this information for this purpose.

9.3 Access during a dispute. While a chargeback or payment dispute is open, we may suspend access to member features. If the dispute is resolved in our favor, your access is restored for any period you have paid for. If a dispute is resolved in your favor, your Membership ends.

9.4 Unwarranted disputes. Filing a chargeback for a charge that was authorized and correctly made under these Terms does not cancel your Membership and does not release you from the obligation to pay for the Service you received. We may close accounts used to file unwarranted disputes and decline future purchases. Nothing in this Section limits any right you have under applicable law, including the Fair Credit Billing Act.

9.5 Unauthorized charges. If you believe a charge was made without your permission, tell us right away at support@trymindmeter.com. We investigate and refund charges that were not authorized by you or anyone using your account, email address or payment method with your permission.

10. Intellectual Property

10.1 Ownership. The Service and all of its content and functionality, including Tests, questions, item designs, scoring methods, reports, certificates, brain training, courses, texts, graphics, logos and software, are owned by Roseva Group LLC or its licensors and are protected by copyright, trademark and other laws. MindMeter and related logos are our trademarks.

10.2 Your license. We grant you a limited, personal, non-exclusive, non-transferable and revocable license to use the Service for your own non-commercial purposes in line with these Terms. You may share your own certificate and Results for personal purposes.

10.3 Restrictions. You may not copy, reproduce, modify, translate, publish, distribute, sell or create derivative works from any part of the Service; reverse engineer it; remove notices; or use our content to build a competing product or to train machine learning models.

11. Your Content and Feedback

11.1 Your content. You keep ownership of the information you submit, such as your answers, profile details and messages ("User Content"). You grant us a non-exclusive, worldwide, royalty-free license to host, store, process and display your User Content as needed to operate the Service, calculate and show your Results, provide support and defend legal claims, and to use de-identified and aggregated data for statistics and to improve the Service. How we handle personal data is described in our Privacy Policy.

11.2 Restrictions. You must not submit content that is unlawful, harmful, misleading, infringing, offensive or contains malicious code.

11.3 Feedback. If you send us ideas or feedback, we may use them without any obligation to you.

12. Availability and Changes to the Service

12.1 Availability. We work to keep the Service available, but we do not guarantee uninterrupted or error-free operation. The Service may be temporarily unavailable because of maintenance, updates, technical problems or events beyond our reasonable control.

12.2 Changes. We may modify, add, suspend or discontinue any part of the Service, including individual Tests, reports, brain training and courses. If we make a change that significantly reduces the member features included in your Membership, we email you at least 15 days in advance, and you can cancel before the change takes effect. Minor changes, such as bug fixes, design updates and content updates, may be made without notice.

13. Technical Requirements

To use the Service, you need a current version of Google Chrome, Safari, Mozilla Firefox or Microsoft Edge with JavaScript and cookies enabled, a stable internet connection, and access to the email inbox of your account to receive Login Codes.

14. Customer Support and Complaints

14.1 Support. Help is available in our Help Center, on our Contact page and by email at support@trymindmeter.com. We aim to reply within 24 hours, and within 48 hours on weekends and US public holidays.

14.2 Complaints. Email support@trymindmeter.com with the subject line "Complaint", the email address of your account, a description of the issue, the relevant dates and transaction details. We aim to send you a full response within 5 business days. If you are not satisfied, reply and ask for a review by a supervisor; we aim to send a final response within 15 business days.

15. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE, ALL TESTS, RESULTS, CERTIFICATES, BRAIN TRAINING, COURSES AND CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, QUIET ENJOYMENT AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT ANY RESULT IS ACCURATE, COMPLETE OR RELIABLE, THAT THE SERVICE WILL MEET YOUR EXPECTATIONS, OR THAT IT WILL BE UNINTERRUPTED, SECURE OR ERROR-FREE.

16. Limitation of Liability

16.1 Excluded damages. TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER Roseva Group LLC NOR ITS MEMBERS, MANAGERS, EMPLOYEES, AGENTS OR SERVICE PROVIDERS ARE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL OR OPPORTUNITY, EMOTIONAL DISTRESS OR REPUTATIONAL HARM, ARISING FROM OR RELATED TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

16.2 Maximum liability. TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) FIFTY US DOLLARS (US $50), REGARDLESS OF THE LEGAL THEORY, WHETHER CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE.

16.3 Service-related limitations. We are not liable for the accuracy of Results, the effectiveness of brain training or courses, any decisions or outcomes based on Results, or failures caused by events beyond our reasonable control, third-party services, your device or your internet connection.

16.4 Where the law does not allow this. Some jurisdictions do not allow certain exclusions or limitations. In those jurisdictions, our liability is limited to the fullest extent permitted by law.

17. Indemnification

You agree to indemnify and hold harmless Roseva Group LLC and its members, managers, employees and agents from any claims, losses, liabilities and expenses, including reasonable attorneys' fees, arising from your violation of these Terms, your misuse of the Service, your User Content, or your violation of any law or third-party right.

18. Dispute Resolution: Binding Individual Arbitration and Class Action Waiver

18.1 Informal resolution first. Before starting any arbitration or court proceeding, you and we agree to try to resolve any dispute informally. Send a written notice to support@trymindmeter.com with the subject line "Dispute Notice", including your name, the email address of your account, a description of the dispute and the relief you seek. We send notices to the email address of your account. If the dispute is not resolved within 60 days after the notice is received, either party may start arbitration. Any statute of limitations is paused during this period.

18.2 Agreement to arbitrate. You and Roseva Group LLC agree that any dispute, claim or controversy arising from or relating to these Terms, the Service, any purchase, any charge or any communication between us ("Dispute") will be resolved by binding individual arbitration, and not in court, except as stated in Section 18.6. This includes Disputes that arose before you accepted these Terms. This arbitration agreement is governed by the Federal Arbitration Act (9 U.S.C. § 1 et seq.).

18.3 Rules and arbitrator. The arbitration is administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect, available at adr.org, as modified by this Section. It is conducted in English by a single arbitrator. The arbitrator decides all issues, including the scope, enforceability and arbitrability of this Section 18, except that a court decides issues relating to Sections 18.5 and 18.7 (class and mass proceedings). The arbitrator may award the same individual relief a court could award, but only in favor of the individual party seeking relief and only to the extent necessary for that party's individual claim.

18.4 Location and format. Unless you and we agree otherwise, the arbitration takes place by video conference or in the county where you live. For claims of US $10,000 or less, you may choose whether the arbitration is conducted solely on written submissions, by telephone or video, or in person.

18.5 Class action and jury trial waiver. YOU AND Roseva Group LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, REPRESENTATIVE OR PRIVATE ATTORNEY GENERAL PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS OR PRESIDE OVER ANY CLASS OR REPRESENTATIVE PROCEEDING. YOU AND Roseva Group LLC EACH WAIVE THE RIGHT TO A TRIAL BY JURY.

18.6 Exceptions. Either party may (a) bring an individual claim in small claims court if it qualifies and remains there, and (b) seek injunctive or other equitable relief in court to stop the infringement or misuse of intellectual property rights or unauthorized access to the Service.

18.7 Mass arbitration. If 25 or more similar demands for arbitration are filed against us by or with the help of the same or coordinated counsel or organizations, the AAA's Mass Arbitration Supplementary Rules apply, and the demands may be administered and decided in batches. You and we agree to cooperate in good faith to implement this batch process, including on fees. Any statute of limitations is paused for your claim while it waits for its batch.

18.8 Costs. Payment of filing, administration and arbitrator fees is governed by the AAA rules. Each party bears its own attorneys' fees and costs, unless the arbitrator awards them under applicable law or finds that a claim was frivolous or brought for an improper purpose.

18.9 Your right to opt out. You may opt out of this arbitration agreement by emailing support@trymindmeter.com with the subject line "Arbitration Opt-Out" within 30 days after you first accept these Terms. Your email must include your name, the email address of your account and a clear statement that you opt out of arbitration. Opting out does not affect any other part of these Terms.

18.10 Severability. If the class action waiver in Section 18.5 is found unenforceable for a particular claim or request for relief, that claim or request is severed and decided by a court under Section 18.12 after all individual claims have been arbitrated, and the rest of this Section 18 remains in effect.

18.11 Changes to this Section. If we change this Section 18, the change does not apply to a Dispute of which we had notice before the change took effect. You may reject a change by emailing us within 30 days after the change takes effect; in that case, the previous version of this Section applies to you.

18.12 Governing law and venue. These Terms and any Dispute are governed by the laws of the State of Wyoming, United States, without regard to its conflict-of-law rules, and, for Section 18, by the Federal Arbitration Act. Any matter that is not subject to arbitration will be brought exclusively in the state courts located in Sheridan County, Wyoming, or the United States District Court for the District of Wyoming, and you and we consent to the personal jurisdiction of those courts. This does not deprive you of the protection of mandatory consumer laws of your place of residence.

18.13 Time limit. To the extent permitted by law, any claim must be brought within one (1) year after it arises; otherwise it is permanently barred.

19. Account Deletion and Termination

19.1 Deletion by you. You can ask us to delete your account by emailing support@trymindmeter.com from the email address of your account. Deleting your account is not the same as cancelling: if you only want to stop future charges, cancel your Membership (Section 6.9). When your account is deleted, any active Membership is cancelled immediately, unused time is not refunded, your Results are permanently erased and deletion cannot be undone. We keep records that we must keep by law or to defend legal claims, as described in our Privacy Policy.

19.2 Termination by us. We may suspend or close your account and end your Membership if you violate these Terms, engage in fraud or abuse (including abuse of Trials or unwarranted payment disputes), provide false information, do not meet the age requirement, or if we are required to do so by law.

19.3 Effect. When your account is closed, your access ends. If we end your Membership for reasons other than your violation of these Terms, we refund the unused part of your current paid Billing Period.

19.4 Third-party services. We do not act on cancellation, refund or data requests submitted by third-party services on your behalf until we have verified the request directly with you through the email address of your account. Privacy requests from authorized agents are handled as described in our Privacy Policy.

20. State and Regional Notices

20.1 California. You can cancel your Membership online at any time at trymindmeter.com/cancellation. Under California Civil Code Section 1789.3, California users may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.

20.2 Automatic renewal and consumer laws of other states. If the law of your state requires additional disclosures, notices, reminders, cancellation methods or cooling-off periods for automatically renewing subscriptions, those requirements apply to you in addition to these Terms, and nothing in these Terms limits them.

20.3 New Jersey. Nothing in these Terms is intended to limit any right of a New Jersey consumer under the Truth-in-Consumer Contract, Warranty and Notice Act. Provisions of these Terms that are limited "to the fullest extent permitted by law" are not intended to apply where New Jersey law does not allow them.

20.4 Users outside the United States. The Service is directed at users in the United States. If you use it from elsewhere, you are responsible for compliance with local laws. Mandatory consumer protection laws of your country of residence remain unaffected.

21. General Terms

21.1 Electronic communications. You agree to receive notices, receipts, reminders and other communications electronically, by email to the address of your account or on the Service, and that these satisfy any legal requirement that a communication be in writing, including under the Electronic Signatures in Global and National Commerce Act (E-SIGN).

21.2 Entire agreement. These Terms, together with the policies referred to in them and the terms shown at checkout, are the entire agreement between you and us about the Service.

21.3 Severability and waiver. If any provision is found unenforceable, it is enforced to the maximum extent permissible and the remaining provisions remain in effect (subject to Section 18.10). Our failure to enforce a provision is not a waiver.

21.4 Assignment. You may not transfer your rights or obligations under these Terms. We may transfer ours, including in connection with a merger, acquisition or sale of assets, or to an affiliate.

21.5 Events beyond our control. We are not responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, government actions, war, terrorism, civil unrest, cyberattacks, pandemics and failures of networks, power, hosting or internet providers.

21.6 Survival. Sections 7 to 11 and 15 to 21, and any payment obligations, survive the end of your Membership or account.

21.7 Language. If these Terms are provided in other languages, the English version prevails.

21.8 Legal notices. Roseva Group LLC, 30 N Gould St Ste N, Sheridan, WY 82801, United States. Email: support@trymindmeter.com, subject line "Legal Notice".