mindMeter
Log inStart Test

Privacy Policy

Last updated: November 14, 2026

This Privacy Policy explains how Roseva Group LLC ("MindMeter", "we", "us" or "our") collects, uses, shares and protects personal data when you use MindMeter at trymindmeter.com, and which rights you have over your data.

1. Definitions and Key Terms

Other capitalized terms have the meaning given in our Terms of Service.

2. Introduction and Scope

2.1 Overview. This policy describes what data we collect, why we collect it, who we share it with, how long we keep it and how you can exercise your rights.

2.2 Scope. This policy applies to our website, our emails and our customer support. It does not apply to third-party websites or services. Payments are processed by Whop, which handles your payment details under its own privacy policy.

2.3 Updates. We may update this policy as described in Section 11.

3. Personal Data We Collect

3.1 Account data. Your email address (which is also your login), your name if you provide it at checkout or for your certificate, your account ID, the dates and times of sign-ins and requests for Login Codes, and your IP address.

3.2 Test data. Your answers and progress while you take a Test (so you can continue where you left off), your Results, scores, profiles and reports, details shown on your certificate, and the dates you took Tests. If a Test asks for optional information such as your age range or gender to tailor your Result, we collect that too.

3.3 Health-related data. Answers and Results from Health-Related Self-Assessments may reveal information about your health. We handle this data with extra care, as described in Section 4.5.

3.4 Membership and payment data. From our Payment Provider we receive your Membership status, Trial and renewal dates, transaction IDs, amounts charged, payment method type, card brand and last four digits, billing country and ZIP code, and refund and dispute status. We do not receive or store your full card number or security code.

3.5 Communications. Messages you send us, such as support, cancellation, refund and privacy requests, and information about the delivery of our emails to you.

3.6 Technical and device data. IP address, browser type and version, operating system, device type, screen size, language, time zone, approximate location derived from your IP address, pages visited, referring website, and error and performance logs.

3.7 Transaction and consent records. When you accept our Terms (for example by clicking "Continue" below our notice on the email step), when you start a Membership and when you buy an Add-on, we record the date and time, your IP address, your device and browser information (user agent), your browser language, your approximate country, the page, the exact text of the subscription terms and notices shown to you, the button you clicked, the price, and the version of our Terms, Refund Policy and Privacy Policy in effect at that moment.

3.8 Usage records. We log how you use the Service, with date, time, IP address and device information: sign-ins, Tests completed, Results viewed, certificates created and downloaded, course lessons and brain-training exercises, Add-on purchases, and cancellation requests.

3.9 Advertising data (only with your consent). If you agree to advertising cookies, we and our advertising partners may collect ad click identifiers, campaign information and the actions you take on our website, such as starting a Trial. See Section 6.

4. How We Use Your Data

4.1 To provide the Service. Creating and managing your account, signing you in with Login Codes, keeping you signed in, running Tests, saving your progress, calculating and showing your Results, issuing certificates and reports, and giving you access to brain training and courses.

4.2 To manage your Membership and payments. Starting your Trial, processing renewals, sending confirmations, reminders and receipts, handling failed payments, cancellations and refunds, and preventing fraud and abuse, including multiple Trials by the same person.

4.3 To prove your purchase and respond to payment disputes. We use the records described in Sections 3.7 and 3.8, together with our emails to you, to document that you agreed to our Terms and the subscription terms, that the Service was delivered and used, and how you can cancel. We use them to answer refund requests and to respond to chargebacks and payment disputes (Section 6.2).

4.4 To communicate with you. We send transactional emails through an email delivery provider. These include:

Transactional emails are part of the Service and are sent as long as you have an account or Membership. If we send marketing emails, we do so only where permitted, and you can unsubscribe at any time using the link in the email.

4.5 Health-related data. We use health-related data only to calculate, display and store your Result for you, and to create de-identified, aggregated statistics. We do not sell health-related data. We do not share your answers or Results from Health-Related Self-Assessments with advertising partners, and we do not use them for advertising or ad targeting. In a payment dispute, we do not disclose which Health-Related Self-Assessment you took or its Result; we only describe it as an online self-assessment. More details for residents of Washington, Nevada and other states with consumer health data laws are in our Consumer Health Data Privacy Policy. Where the law requires it, we ask for your consent before collecting or sharing this data. You can ask us to delete it at any time (Section 7).

4.6 To improve and secure the Service. Analyzing usage in aggregated form (for example average scores or completion rates), fixing errors, monitoring performance, keeping security logs and preventing misuse.

4.7 To measure advertising (only with your consent). See Section 6.

4.8 To meet legal obligations. Keeping tax and accounting records, responding to lawful requests from authorities, and establishing or defending legal claims.

4.9 Legal bases (for users in the EU, EEA and UK). We process personal data to perform our contract with you (account, Tests, Results, Membership), to comply with legal obligations (tax, accounting), based on our legitimate interests (security, fraud prevention, proving purchases, defending payment disputes and legal claims, improving the Service), and based on your consent (analytics and advertising cookies, marketing emails, and health-related data, for which we rely on your explicit consent). You can withdraw your consent at any time.

4.10 Automated scoring. Results are calculated automatically from your answers. We do not use this automated scoring to make decisions that have legal or similarly significant effects on you.

5. Data Storage and Security

5.1 Storage location. Your data is stored on servers operated by our hosting and infrastructure providers. These servers may be located in the United States or other countries. All data is transmitted over encrypted connections.

5.2 Security measures. We use encryption in transit (TLS) and, where supported by our providers, at rest; passwordless sign-in with single-use Login Codes that expire after 10 minutes; automatic session expiry after 30 days; access controls based on the least-privilege principle; logging of access to systems; and regular backups. Payment details are processed by our Payment Provider in line with PCI DSS standards.

5.3 No absolute security. No method of transmission or storage is completely secure. Please keep your email account secure, because it gives access to your MindMeter account.

5.4 Data breaches. If a security incident affects your personal data, we will contain it, investigate it and notify you and the relevant authorities without undue delay and within the time frames required by law. Our notice will describe what happened, which data was affected, what we have done and what you can do.

6. Service Providers, Analytics and Advertising

6.1 Service providers. We share personal data with service providers who help us run the Service, only as needed for their tasks and under contracts that protect your data. These include providers for hosting and databases, email delivery, payment processing, customer support and error monitoring.

6.2 Payment Provider, banks and payment networks. Whop processes your payment as merchant of record, stores your payment details and shares with us the Membership and transaction data listed in Section 3.4. Whop acts under its own terms and privacy policy for the payment transaction. If you dispute a charge or ask for a refund, we and Whop may share the transaction records, usage records and emails described in Sections 3.5, 3.7 and 3.8 with Whop, your bank or card issuer, the payment networks (such as Visa and Mastercard) and payment processors, as needed to resolve the dispute.

6.3 Analytics (only with your consent). With your consent, we may use analytics tools, such as Google Analytics, to understand how visitors use our website, for example which pages are visited and where visitors come from. We use this information in aggregated form to improve the Service.

6.4 Advertising partners (only with your consent). With your consent, we may use advertising technologies from Meta (Facebook and Instagram), TikTok and Google. These partners may receive cookie and device identifiers, ad click identifiers, IP address, browser information, the pages you visit on our website and events such as starting a Trial. They use this data to measure the performance of our ads, to show you more relevant ads and to build advertising audiences, and they may also use it under their own privacy policies. We never send your Test answers or Results to advertising partners, and we do not send them information about which Health-Related Self-Assessment you took.

6.5 Your control over tracking. Analytics and advertising technologies are only used after you agree to them in our cookie banner. You can change your choice at any time in the cookie settings on our website, as described in our Cookie Policy. We treat a Global Privacy Control (GPC) signal from your browser as a request to opt out of advertising cookies and the sale or sharing of your personal data for that browser. You can also use the opt-out tools of the Digital Advertising Alliance and the Network Advertising Initiative, and the ad settings of each platform. Opting out does not affect the core features of the Service.

6.6 Legal requirements and business transfers. We may disclose personal data if required by law, court order or a lawful request from authorities, to protect our rights and the safety of users, or as part of a merger, acquisition or sale of assets, in which case this policy continues to apply to your data.

6.7 No sale for money. We do not sell your personal data for money. If you agree to advertising cookies, some sharing of data with advertising partners may be considered a "sale" or "sharing" for targeted advertising under certain US state laws. You can opt out at any time (Section 7).

7. Your Rights and Choices

7.1 Rights for all users. You can ask us to give you access to your personal data, correct inaccurate data, delete your data, provide your data in a portable format, stop certain processing, and withdraw any consent you have given. You can unsubscribe from marketing emails at any time.

7.2 US state privacy rights. If you live in California or another US state with a consumer privacy law, you may have the right to know which personal data we collect, use and disclose; to access, correct and delete your personal data; to opt out of the sale or sharing of personal data and of targeted advertising; to limit the use of sensitive personal data, including health-related data; and to appeal our decision on your request. Residents of states with consumer health data laws may have additional rights regarding health-related data. We will not discriminate against you for exercising your rights.

7.3 EU, EEA and UK users. You have the rights of access, rectification, erasure, restriction of processing, data portability and objection, the right to withdraw consent, rights regarding automated decision-making, and the right to lodge a complaint with your local data protection authority.

7.4 How to exercise your rights. Email support@trymindmeter.com from the email address of your account with the subject line "Privacy Request". To protect your data, we verify your identity, usually by confirming your request through your account email or with a Login Code. For sensitive requests, we may ask for additional information. Authorized agents must provide proof that you have authorized them, and we may confirm the request directly with you.

7.5 Response times. We confirm receipt of your request within 10 days and respond within 45 days (US) or one month (EU, EEA and UK). Where the law allows, we may extend this period once, and we will tell you if we do. We provide data in a common machine-readable format, such as CSV or JSON.

7.6 Appeals. If we decline your request, you can appeal by replying to our decision with the subject line "Privacy Appeal" within 30 days. We will respond to your appeal within the time required by law, usually within 45 days.

8. Data Retention and Deletion

8.1 How long we keep data.

8.2 Deleting your account. You can ask us to delete your account and data at any time by emailing support@trymindmeter.com from the email address of your account. We verify your request and complete the deletion within 30 days, except for records we must keep by law or need to establish or defend legal claims, such as the transaction, consent and payment records described in Section 8.1. We keep those records only for that purpose. Deleting your account cancels any active Membership immediately, unused time is not refunded, and deletion cannot be undone. If you only want to stop future charges, cancel your Membership instead (see our Terms of Service).

9.1 International transfers. We are based in the United States, and your data is processed in the United States and in other countries where our service providers operate. When we transfer personal data of users in the EU, EEA or UK, we use appropriate safeguards where required, such as Standard Contractual Clauses.

9.2 Disputes. Before taking legal action, please contact us at support@trymindmeter.com so we can try to resolve your concern. If you are not satisfied with our response, you can ask for a review by a supervisor. Disputes are handled as described in Section 14 of our Terms of Service, and this policy is governed by the laws of the State of Wyoming, United States, to the extent permitted by applicable law.

10. Children's Privacy

The Service is only for people aged 18 and older. We do not knowingly collect personal data from anyone under 18. If we learn that a person under 18 has created an account, we close the account and delete the associated data. If you believe a minor has provided us with personal data, please contact us at support@trymindmeter.com.

11. Changes to This Policy

11.1 Updates. We may update this policy from time to time. The "Last updated" date at the top shows when it was last changed.

11.2 Material changes. If we make material changes, for example to how we share personal data or to the purposes for which we use it, we will notify you by email before the changes take effect. Where the law requires it, we will ask for your consent.

11.3 Other changes. Changes that do not materially affect your rights, such as clarifications, updated contact details or descriptions of new features, take effect when we post the updated policy on our website.

12. Contact Details

For any questions about this policy or your personal data: